Terri Clifton, HAA Advisory Board Member, President of Better World Properties LLC and Houston Apartment Association (HAA) education instructor teaching a robust Leasing 101 outreach class in Pasadena, Texas.

When you get, give. When you learn, teach – Maya Angelou.

Did you know that hiring managers in the apartment industry often look at credentials first and experience second? The Houston Apartment Association (HAA) offers a multitude of opportunities to increase your skills and knowledge as an apartment industry employee. One of the best ways to get your feet wet is the core educational Leasing 101 Class. In this class, you will have a ton of fun while role playing and learning the basics of leasing in the apartment industry.

Dissect apartment industry leasing case studies with industry veteran, Terri Clifton, who has seen it all in her 32 years in the apartment industry. Starting as a leasing agent and working her way up, Terri is now President of her own firm, Better World Properties LLC. A shining example of how hard work can pay off in apartments. By dedicating time to teach others, this ensures that the apartment industry stays strong, educated, and up to date on ever-changing regulations and helps the apartment industry continue to grow.

The Leasing 101 Class is full day program and now includes new Texas Apartment Association (TAA) lease paperwork curriculum. What one learns in this class will be used daily and can save time, trouble and quickly increase return on investment.

Topics covered include:

  • Greeting and qualifying the customer
  • Executing the lease contract
  • Telephone techniques and e-leasing
  • Overcoming objections and closing techniques
  • An introduction to the Houston Apartment Association (HAA), the Texas Apartment Association (TAA) and the National Apartment Association (NAA)
  • Career opportunities and certifications within the apartment industry
  • An overview of Fair Housing and more

The Houston Apartment Association (HAA) is the leading advocate, resource and community partner for quality rental housing providers in Houston and surrounding area. HAA develops leadership in the multi-family industry by engaging broadly diverse membership, embracing effective technology and advocating for a geographically inclusive association.

If interested in joining the Houston Apartment Association or having your staff attending Leasing 101 Class, please contact the Houston Apartment Association at 713-595-0300 and Terri Clifton will save you a front row seat!